GasPro Terms of Service

Welcome to GasPro! By creating an account and using our Service, you confirm that you accept and agree to be legally bound by these Terms of Service ("Terms"). GasPro holds the right to modify or revise these Terms occasionally. We will provide you with 30 days' notice of any significant changes. Your continued use of the GasPro Platform after this notice period signifies your acceptance of the updated Terms. Any additions or improvements to the current Service, including new functionalities or resources, will also be governed by these Terms. We encourage you to review our Privacy Policy (accessible on the Platform), as it details how we handle your information and is an integral part of these Terms. Accepting these Terms means you also accept our Privacy Policy. If you disagree with any part of these Terms, you must cease using the Platform immediately.

1. Key Definitions

"Charges":
Refers to the fees you owe for using the Platform, as outlined on the Platform or as otherwise agreed upon between you and GasPro.
"Confidential Information":
Covers all data shared between you and GasPro (whether written, electronic, or spoken), including details about the Service. Excluded is information that is already public or becomes public without an unauthorized disclosure.
"Data":
Means any information or content you input or authorize for input into the Platform.
"Intellectual Property Rights":
Includes all patents, trademarks, service marks, copyrights, moral rights, design rights, know-how, and any other intellectual property globally, registered or unregistered.
"Our AI" / "Artificial Intelligence Features":
Encompasses GasPro's use of technologies like OpenAI, ChatGPT, Google Document Intelligence, SupaHuman, or similar tools to power intelligent features within the GasPro platform.
"Platform":
Designates the GasPro website located at www.gasproapp.co.uk (or any future address we may use) and associated ServicePro applications.
"Service":
Refers to the online business management solutions provided by GasPro via the Platform, subject to updates and changes by GasPro.
"GasPro":
Means GasPro (PlanetApps Ltd) and any current or future affiliated entities. "We", "us", or "our" refer to GasPro.
"Terms":
Signifies these Terms of Service.
"You":
Refers to the individual registering for the Service. If registering on behalf of an organization, "You" includes that entity. It also covers anyone using the Service under your authorization. "Your" reflects this meaning.

2. Service Delivery

GasPro may provide complimentary versions or trial periods of the Service for evaluation purposes (specific platform availability may vary). After any evaluation period, you are under no obligation to subscribe to a paid Service. GasPro reserves the right to suspend or terminate your access to the Service, partially or entirely, for any reason, at our discretion, at any time.

Usage Constraints: Your use of the Service might be restricted by certain limits, such as monthly transaction caps or data storage quotas, as defined by your subscription plan or notified by GasPro.

3. Intellectual Property Rights

Our Ownership:

GasPro (or its licensors) retains all ownership and Intellectual Property Rights in the Service, the Platform, and all related documentation. This includes the underlying software, code, algorithms, user interface design, look and feel, and workflows.

Restrictions on Use:

Your access to the Service and Platform is granted as a limited, non-exclusive, non-transferable license subject to these Terms. You agree that you will not (and will not permit any third party to):

  • Copy, modify, adapt, translate, or create derivative works based on the Service or Platform or any underlying software or documentation;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, know-how, or algorithms of the Service or Platform, except to the extent expressly permitted by applicable law (and then only upon advance written notice to GasPro);
  • Rent, lease, loan, sell, sublicense, distribute, assign, or otherwise transfer rights to the Service or Platform;
  • Use the Service or Platform to build a competitive product or service or for any purposes other than its intended use;
  • Remove, obscure, or alter any proprietary notices or labels on the Service or Platform.

Your Data Ownership:

You retain all ownership and Intellectual Property Rights in your Data. However, you grant GasPro a necessary license to use, copy, transmit, store, and back up your information and Data solely for providing the Service to you and related operational purposes. Should your account be terminated, we will facilitate the export of your Data upon request, subject to our standard procedures.

Third-Party Integrations:

If you connect third-party applications to the Service, you understand that we may need to grant those third-party providers access to your Data for proper integration. GasPro is not liable for how these third parties handle your Data (e.g., disclosure, modification, deletion).

4. Your Warranties and Responsibilities

Authority to Act:

If you register on behalf of a company or another person, you warrant that you possess the legal authority to bind that entity or person to these Terms. You accept full responsibility for all activities conducted through your account credentials or associated company accounts. Safeguard your login details, manage user permissions carefully, and notify us immediately of any suspected security breaches.

Disclaimer of Warranties:

GasPro provides the Service "as is". We make no guarantees that the Service will meet your specific needs, be fit for a particular purpose, or operate without interruption, errors, or security issues. To the fullest extent permitted by law, all implied warranties or conditions (including, but not limited to, merchantability, fitness for purpose, title, and non-infringement) are excluded.

Business Use:

You confirm that you are accessing and using the Service for legitimate business purposes. Consequently, to the maximum extent legally permissible, any consumer protection laws or guarantees intended for non-business users do not apply to your use of the Service, the Platform, or these Terms.

System Security:

GasPro does not guarantee the Platform will be free from viruses or other malicious software. You are responsible for implementing your own anti-virus protection. We are not liable for any loss or damage resulting from viruses, denial-of-service attacks, or other harmful material affecting your systems due to Platform use. You must not intentionally introduce harmful code (viruses, trojans, etc.) to the Platform, attempt unauthorized access to our systems or connected databases, or attack the Platform in any way.

5. Acceptable Use Policy for AI Features

Introduction:

This policy governs your use of GasPro's Artificial Intelligence Features ("AI Features"). By using these features, you agree to use them lawfully, ethically, and responsibly, respecting this Acceptable Use Policy (AUP). Failure to comply may result, at GasPro's discretion, in warnings, suspension of access to AI Features, or termination of your overall Service agreement.

User Content:

Input you provide to the AI Features ("Input") and the resulting output ("Output") are collectively termed "User Content". You retain ownership of your Input and are granted ownership of the Output generated specifically for you. GasPro assigns any rights it might have in the Output to you.

GasPro's Obligations:

We will handle User Content according to our Privacy Policy. We will only use User Content to provide the AI Features, comply with legal obligations, and enforce our policies. We will not use your User Content to train our AI models or improve the general Service.

Your Obligations:

You are responsible for all Input and warrant you have the necessary rights to provide it. You bear sole responsibility for reviewing and validating the accuracy and suitability of any Output for your intended use, including using human oversight where appropriate.

Output Similarity:

Due to the nature of AI, generated Output may not be unique. Other users might receive similar or identical responses from the AI Features.

Ethical Conduct:

Engaging in illegal, improper, or unethical activities using the AI Features may lead to GasPro restricting or terminating your access to these features or the Service.

Fair Use:

The AI Features are subject to fair usage limits. GasPro may monitor usage and, at its sole discretion, limit or suspend access if usage is deemed excessive or abusive, potentially requiring subscription changes or additional fees for continued high usage.

Prohibited Actions:

  • You may not attempt unauthorized access to GasPro systems or interfere with their operation or security.
  • Do not use AI Features to disrupt others' access or engage in activities interfering with network stability.
  • Do not attempt to access other users' accounts without permission.

Illegal and Harmful Use:

You must use AI Features only for lawful purposes. Prohibited uses include, but are not limited to:

  • Transmitting or accessing illegal content (e.g., copyrighted material without permission, malware).
  • Engaging in fraud (e.g., phishing, hacking, identity theft).
  • Harassment, defamation, hate speech, or cyberbullying.
  • Violating others' privacy or security.
  • Disrupting GasPro or other systems (e.g., denial-of-service attacks, spamming).
  • Violating any applicable laws, regulations, or ethical standards.

You agree to cooperate with investigations into suspected illegal or inappropriate activity.

AUP Modifications:

GasPro may update this AUP at its discretion, notifying you via email or by posting the revised version on our website.

6. Limitation of Liability

GasPro shall not be liable for any indirect, consequential, or special losses, loss of profits (whether actual or expected), or any other damages arising from or connected to the Service, regardless of the cause.

GasPro is excused from fulfilling its obligations under these Terms if prevented by events beyond its reasonable control (e.g., natural disasters, strikes, war, governmental actions, fire, flood, technical failures outside our control - often termed 'force majeure').

In any event, GasPro's total aggregate liability related to these Terms and your use (or inability to use) the Platform and Service will not exceed the total Charges you have paid to GasPro in the 12 months preceding the event giving rise to the claim.

GasPro holds no responsibility for payment processing issues between you and your customers facilitated through integrated third-party payment providers (e.g., Stripe, PayPal).

7. Termination and Indemnity

GasPro reserves the right to suspend or terminate your access to the Service at any time, for any reason.

Free accounts inactive for over 90 days may be deemed abandoned and subject to closure by GasPro.

You may cancel your Service subscription at any time. No refunds are provided for partial subscription periods (monthly or yearly) upon cancellation. You may be billed on a pro-rata basis for usage between your last payment and the cancellation date. To cancel, please contact us at support@gasproapp.co.uk

You agree to indemnify GasPro against any claims, costs, damages, and losses incurred due to your breach of these Terms. This includes potentially covering costs GasPro incurs in recovering unpaid Charges from you.

Sections 3 (Intellectual Property), 4 (Warranties), 5 (AI Acceptable Use), 6 (Limitation of Liability), 7 (Termination/Indemnity - this clause itself), and 14 (General) will survive the termination of these Terms.

8. Service Modifications

GasPro reserves the right to modify, suspend, or discontinue the Service (or parts thereof) at any time, with or without prior notice. GasPro will not be liable to you or any third party for consequences arising from such modifications, price adjustments, suspensions, or discontinuance.

9. Service Availability

While GasPro strives for 24/7 Service availability, access may occasionally be interrupted for maintenance, updates, or reasons beyond our control. If significant interruptions are planned, we will make reasonable efforts to provide advance notice, usually via email or platform notification.

10. Charges and Payment Terms

Charges are typically based on the number of active users or specific features subscribed to, as detailed on our Platform or in your subscription plan.

Monthly subscribers will be billed automatically each month to their designated payment method, usually based on usage in the preceding month.

Yearly subscribers will be billed upfront based on the agreed user count or plan features at the time of payment.

Invoices are payable within the timeframe specified on the invoice. Failure to pay Charges may result in suspension of your Service access until payment is received in full.

GasPro is not responsible for pricing errors or typos in offers and reserves the right to cancel subscriptions arising from such errors.

GasPro (PlanetApps Ltd) is a business registered in the United Kingdom. Pricing is displayed in (£/GBP).

11. Refund Policy

Charges are generally based on active usage (e.g., active users) and may be prorated. Managing your subscription level (e.g., user count) is your responsibility.

Refunds are issued solely at GasPro's discretion. If you believe there has been an error in billing (e.g., accidental user additions) or require assistance adjusting your plan, please contact us promptly at support@gasproapp.co.uk.

13. Contacting GasPro

For support or inquiries, please contact us:

Email: support@gasproapp.co.uk

14. General Provisions

Entire Agreement: These Terms, including our Privacy Policy and any specific plan details you agreed to, represent the complete agreement between you and GasPro regarding the Service, replacing all prior agreements or understandings.

Assignment: GasPro may assign or transfer its rights and obligations under these Terms without restriction. You may not assign or transfer your rights or obligations without GasPro's prior written consent, which may be withheld at our discretion.

Governing Law & Jurisdiction: These Terms shall be governed by and interpreted according to the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for any disputes arising from or related to these Terms.

Waiver: Any failure or delay by GasPro in exercising a right or remedy under these Terms does not constitute a waiver of that or any other right or remedy.

Severability: If any part of these Terms is found to be invalid, illegal, or unenforceable, it will be modified to the minimum extent necessary to make it valid, or if modification is not possible, it will be deemed deleted. The remaining provisions will continue in full force and effect.